Terms & Conditions
Welcome to Elevate Workspace (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the Elevate Workspace website, platform, AI tools, onboarding systems, and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree with these Terms, do not use the Services.
1. Overview of Services
Elevate Workspace is a software-as-a-service (“SaaS”) platform that provides:
AI-powered agents and workflow tools
Business automation
Onboarding and documentation support
Resource navigators
Productivity and administrative tools
These Services are designed for organizational use and must not be used to store or process protected health information (PHI).
2. Eligibility
To use Elevate Workspace, you must:
Be at least 18 years old
Use the Services for lawful organizational or business purposes
Have the authority to enter into this agreement on behalf of your organization
3. Accounts & Access
When creating an account, you agree to:
Provide accurate information
Keep login credentials secure
Ensure authorized users comply with these Terms
You are responsible for all activity occurring under your account.
We reserve the right to suspend or terminate accounts for misuse, violations, or non-payment.
4. Prohibited Use
Users may not use the Services to:
Upload, store, or process PHI or confidential client information
Violate applicable laws or regulations
Misrepresent data or impersonate others
Reverse engineer or attempt to modify platform code
Upload malicious code, files, or content
Use the platform in a way that could interfere with its functionality
Violations may result in suspension or permanent termination without refund.
5. Ownership & Intellectual Property
All Elevate Workspace content, AI agents, templates, prompts, workflows, branding, and documentation are the intellectual property of Elevate Workspace, LLC.
You receive a limited, non-exclusive, non-transferable license to use the Services as long as your subscription is active.
You may not:
Copy or resell our AI agent templates
Claim ownership of our prompts, workflows, or systems
Use our assets outside your organization
Reproduce or distribute platform content
6. AI Limitations & Disclaimer
AI-powered responses may contain inaccuracies and should not be considered:
Clinical direction
Legal advice
Financial advice
Professional counsel
You are responsible for reviewing output before using it in your organization.
Elevate Workspace is not liable for decisions made based on AI-generated responses.
7. Subscription Plans & Billing
Elevate Workspace operates on a subscription model. By subscribing, you agree to:
Provide a valid payment method
Allow recurring charges through Stripe
Pay all applicable fees on time
Billing Terms
All subscriptions automatically renew unless cancelled.
Fees are billed monthly or annually based on your selected plan.
Upgrades or downgrades may result in prorated charges.
Failed payments may lead to account suspension.
No Refunds
Because the Services include digital configurations and ongoing usage, all payments are non-refundable, unless required by law.
A separate Billing & Refund Policy may apply where applicable.
8. Cancellation & Termination
You may cancel your subscription at any time through your account or by contacting support.
Upon cancellation:
Your access to the platform will continue until the end of the current billing cycle
Your agents, workflows, and data may be deleted after termination
No refunds will be issued for partial months
We may suspend or terminate access if:
Payments fail
You violate these Terms
You misuse the platform
You upload PHI or restricted data
9. Data Use & Privacy
Your use of the Services is also governed by our Privacy Policy, available at:
https://myelevateworkspace.com/privacy-policy
By using the Services, you consent to the collection and handling of information described in the Privacy Policy.
We do not store or process PHI.
You agree that you are solely responsible for compliance with HIPAA or any applicable privacy regulations within your industry.
10. Support
We provide email-based support for platform access, onboarding, and technical issues.
Support Email: [email protected]
Support availability may vary depending on your subscription level.
11. Service Modifications
We may modify, update, or discontinue features at any time.
Examples include:
Adding or removing AI tools
Changing pricing or subscription tiers
Updating security systems
Enhancing workflows
We will provide notice when changes materially affect your subscription.
12. Limitation of Liability
To the fullest extent permitted by law:
Elevate Workspace is not liable for indirect, incidental, or consequential damages.
We are not responsible for data loss, revenue loss, or business interruptions.
Our maximum liability shall not exceed the amount paid in the last 30 days of your subscription.
You are responsible for:
Verifying information generated by AI
Ensuring compliance within your organization
Preventing unauthorized use of your account
13. Indemnification
You agree to indemnify and hold harmless Elevate Workspace, LLC from any claims, losses, damages, or expenses arising from:
Misuse of the Services
Violation of these Terms
Uploading restricted or unlawful content
Actions taken based on AI-generated output
14. Governing Law
These Terms are governed by the laws of the State in which Elevate Workspace, LLC is registered, without regard to conflict of law principles.
Any disputes will be resolved in the courts of that jurisdiction.
15. Updates to These Terms
We may update these Terms from time to time.
Revisions take effect upon posting.
Continued use of the Services indicates acceptance of updated Terms.
16. Contact Information
For questions about these Terms or your account:
Elevate Workspace, LLC
Support Email: [email protected]
Website: myelevateworkspace.com
Last Updated: December 2025